Who We Are
Our website address is: https://www.relievemymortgage.com
What Personal Data We Collect and Why We Collect It
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
At Relieve My Mortgage LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy statement outlines how we handle data collected through contact forms on our website:
Information Collection
When you submit information through our contact forms, we collect the data you provide, including your name, email address, phone number, and any additional details you choose to share. This information is used solely for the purpose of responding to your inquiries.
Use of Contact Information
The contact information you provide is used to respond to your inquiries, provide assistance, or address any requests you may have submitted through the contact forms. We do not use this information for marketing purposes without your explicit consent.
Data Security
We take appropriate measures to ensure the security and confidentiality of the information you submit through contact forms. Your data is protected against unauthorized access, disclosure, alteration, and destruction. Access to this information is restricted to authorized personnel.
Data Retention
We retain the information submitted through contact forms for a reasonable period to facilitate ongoing communication. If you have specific preferences regarding the retention of your data, please let us know, and we will accommodate your request.
Third-Party Access
Your contact information is not shared, sold, or rented to third parties for marketing purposes. It is strictly used for the purpose of addressing your inquiries and providing the necessary assistance.
Opt-Out Options
If you wish to opt out of future communications or have your information removed from our records, please contact us using the information provided in this privacy statement. We will promptly address your request.
Policy Updates
This Contact Form Privacy Statement may be updated periodically. Any changes will be reflected on this page. We encourage you to review this statement regularly to stay informed about how we handle contact form data.
If you have any questions or concerns about our contact form practices, please don’t hesitate to contact us at info@relivemymortgage.com. Your trust is important to us, and we are dedicated to ensuring the responsible and ethical handling of your data submitted through our contact forms.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded Content From Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
At Relieve My Mortgage LLC, we value your privacy and are committed to transparency in how we collect and use analytics data. This privacy statement outlines our practices related to analytics:
Data Collection
We collect anonymous and aggregated data for analytical purposes. This may include information about your device, browser, IP address, and interactions with our website. We do not collect personally identifiable information unless explicitly provided by you.
Use of Analytics Data
The analytics data we collect is used to understand user behavior, improve our website’s performance, and enhance the user experience. It helps us identify trends, optimize content, and make data-driven decisions to better serve our users.
Third-Party Analytics Services
We may use third-party analytics services (e.g., Google Analytics) to collect and analyze data about website usage. These services may use cookies or similar technologies to gather information. The data collected by third-party analytics services is subject to their privacy policies.
Cookie Usage
We utilize cookies and similar technologies to track and analyze user behavior. Cookies are small text files stored on your device that help us understand how you interact with our website. You can manage your cookie preferences through your browser settings.
Opt-Out Options
If you prefer not to participate in our analytics tracking, you can opt-out by adjusting your browser settings or using opt-out mechanisms provided by third-party analytics services. Please note that opting out may impact your experience on our website.
Data Security
We take appropriate measures to secure analytics data and prevent unauthorized access. Access to this data is restricted to authorized personnel who are bound by confidentiality agreements.
Data Retention
Analytics data is retained for a reasonable period to support ongoing improvements. However, personally identifiable information is not retained unless explicitly provided by you for other purposes.
Policy Updates
This Analytics Privacy Statement may be updated periodically. Any changes will be reflected on this page. We encourage you to review this statement regularly to stay informed about our analytics practices.
If you have any questions or concerns about our analytics practices, please contact us at info@relievemymortgage.com. Your trust is important to us, and we are dedicated to ensuring the responsible and ethical use of analytics data on our website.
Who We Share Your Data With
At Relieve My Mortgage LLC, we are committed to respecting your privacy and ensuring the confidentiality of your data. It’s important to outline the circumstances under which we may share your data:
Trusted Partners and Service Providers
We may share your data with trusted partners and service providers who assist us in delivering Mortgage Relief services. These entities are bound by strict confidentiality agreements and are only provided with the necessary information to perform their designated functions.
Financial Institutions
In the course of processing mortgage relief requests, we may share relevant data with financial institutions to facilitate the evaluation of eligibility and the provision of assistance. This sharing is done in accordance with privacy agreements to safeguard the security and confidentiality of your information.
Government Agencies
To comply with legal obligations and regulatory requirements, we may share your data with government agencies involved in mortgage relief programs. Such disclosures are made in accordance with applicable laws and are aimed at ensuring compliance with industry standards.
Legal and Compliance
In situations where it is necessary to protect our rights, respond to legal claims, or comply with judicial proceedings, we may share your data with legal authorities and regulatory bodies. Such disclosures are made in adherence to applicable laws and regulations.
Business Transfers
If there is a change in ownership, such as a merger, acquisition, or sale of assets, your data may be transferred to the new entity. We will ensure that any such transfer is conducted with due diligence and in compliance with privacy regulations.
User Consent
In cases where you explicitly provide consent, we may share your data with third parties for specific purposes disclosed at the time of obtaining consent. You have the right to withdraw consent at any time.
We want to assure you that we do not sell, trade, or rent your personal information for marketing purposes. Our sharing practices are conducted with the utmost care and consideration for your privacy. If you have any concerns or questions regarding the sharing of your data, please contact us at [Your Contact Information].
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What Rights You Have Over Your Data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where We Send Your Data
Visitor comments may be checked through an automated spam detection service.
Your Contact Information
At Relieve My mortgage LLC, we highly value the privacy and security of your client contact information. This privacy statement details how we handle and protect this sensitive data:
Information Collection
We collect client contact information, including names, email addresses, phone numbers, and relevant details required for effective communication. This information is obtained directly from clients during onboarding or through ongoing interactions.
Use of Contact Information
Client contact information is used exclusively for communication purposes related to our products or services. This includes but is not limited to project updates, support, invoicing, and any other essential client-related communications.
Data Security
We implement robust security measures to safeguard client contact information from unauthorized access, disclosure, alteration, and destruction. Access to this data is restricted to authorized personnel who are bound by confidentiality agreements.
Third-Party Access
Client contact information is not shared, sold, or rented to third parties for marketing purposes. It is strictly used for the purpose of facilitating smooth business operations and maintaining effective communication with our clients.
Opt-Out Options
Clients have the option to opt out of non-essential communications or to update their contact preferences. If you wish to make changes to your contact preferences, please contact us using the information provided in this privacy statement.
Data Retention
Client contact information is retained for the duration of our business relationship and for a reasonable period afterward. If you have specific preferences regarding the retention of your data, please inform us, and we will accommodate your request.
Legal Compliance
We comply with applicable data protection laws and regulations regarding the handling of client contact information. In case of legal requests or regulatory obligations, we may disclose information as required by law.
Policy Updates
This Client Contact Information Privacy Statement may be updated periodically. Any changes will be reflected on this page. We encourage you to review this statement regularly to stay informed about how we handle client contact information.
If you have any questions or concerns about our practices related to client contact information, please contact us at info@relievemymortgage.com. Your trust is of utmost importance to us, and we are committed to ensuring the responsible and secure handling of your data.
Additional Information
We collect and process data to provide Mortgage Relief services. This includes personal information such as names, contact details, financial information, and property details. We use this data solely for the purpose of facilitating mortgage relief assistance. By using our services, you acknowledge and consent to the terms outlined in our comprehensive Privacy Statement.
How We Protect Your Data
At Relieve My Mortgage LLC, we prioritize the security of your data. Our measures include encryption, firewalls, secure socket layer technology, and regular security audits. Access to your data is restricted to authorized personnel bound by confidentiality agreements. Our commitment is to safeguard your information against unauthorized access, disclosure, alteration, and destruction.
What Data Breach Procedures We Have in Place
In the event of a data breach, we have established comprehensive procedures. Our response plan includes identifying and isolating the breach, conducting a thorough investigation, notifying affected individuals promptly, and collaborating with relevant authorities. Regular testing and updates to our security infrastructure are part of our strategy to mitigate potential vulnerabilities and ensure the confidentiality of your data.
What Third Parties We Receive Data From
We may receive data from trusted third parties such as financial institutions, government agencies, or credit bureaus in connection with our Mortgage Relief services. We strictly adhere to privacy agreements with these third parties, ensuring that your information is handled with the same level of care and security as within our own systems.
What Automated Decision Making and/or Profiling We Do with User Data
Our Mortgage Relief services may involve automated decision-making processes to efficiently evaluate eligibility and provide personalized assistance. Human oversight is maintained to review and validate automated decisions, and users have the right to contest decisions made through automated processes.
Industry Regulatory Disclosure Requirements
We comply with industry-specific regulatory requirements related to the disclosure of information. In accordance with applicable laws and regulations, we may disclose relevant information to regulatory authorities, law enforcement agencies, or other authorized entities. Any disclosures made are in strict adherence to legal obligations and are aimed at ensuring compliance with industry standards.